Question 1

What is review automation?

Accepted Answer

Review automation sends review requests to customers at the right time — after a job is completed — without anyone on your team manually following up. The message is personalised and links directly to your Google, Facebook, or Yelp page.

Question 2

How does it send Google review requests?

Accepted Answer

After a job is marked complete, the AI sends the customer a message with a direct link to your Google review page. The timing and message tone are optimised for conversion. Most businesses see review volume increase 3x within the first month.

Question 3

Can it collect testimonials as well as reviews?

Accepted Answer

Yes. Beyond star ratings, the AI can request written testimonials that you can use on your website. Customers who respond positively are prompted to share their experience in their own words.

Question 4

How does the customer referral system work?

Accepted Answer

After a customer leaves a positive review, the AI follows up with a referral prompt — asking if they know anyone who could benefit from your services. A referral link or offer is included to make sharing easy.

Question 5

Which reputation management platforms does it support?

Accepted Answer

Google, Facebook, and Yelp. Responses are drafted by the AI and published on your behalf. For negative reviews, the AI flags them to you before posting a response.

Question 6

How do I get more Google reviews?

Accepted Answer

The most reliable method is automated review requests sent at the right moment — after a job is completed. Businesses using review automation typically see 3x the review volume within the first month compared to manual asking.

Question 7

Can AI request reviews automatically?

Accepted Answer

Yes. The AI sends a personalised review request to each customer after their job is done — timed correctly and worded to match your brand. The customer receives a direct link to your Google, Facebook, or Yelp page.

Question 8

Can AI generate referrals?

Accepted Answer

Yes. After a customer leaves a positive review, the AI follows up with a referral prompt — asking if they know anyone who could benefit from your services, with a link or offer to make sharing easy.

Question 9

What is reputation management automation?

Accepted Answer

Reputation management automation uses software to handle the ongoing tasks of online reputation — requesting reviews, monitoring feedback, responding to reviews, and prompting referrals — without manual effort from your team.

Question 10

Can AI collect testimonials?

Accepted Answer

Yes. Beyond star ratings, the AI can request written testimonials from customers who respond positively, prompting them to describe their experience in their own words for use on your website.

Question 11

How do referrals help local businesses?

Accepted Answer

Referred customers close faster, spend more, and stay longer. A referral programme with consistent follow-up can generate 20–30% of new business for local service companies without any paid advertising.

Question 12

Can AI improve online reputation?

Accepted Answer

Yes. Consistent review requests, prompt professional responses, and proactive referral prompts all improve your average star rating and search visibility over time.

Question 13

How often should businesses request reviews?

Accepted Answer

After every completed job — not once a month or in batches. Timing matters: a review request sent within 24 hours of job completion gets a significantly higher response rate than one sent a week later.

Question 14

Can AI monitor reviews?

Accepted Answer

Yes. The AI monitors your review profiles and alerts you when new reviews are posted — especially negative ones — so you can respond quickly before the issue escalates.

Question 15

Can AI respond to reviews?

Accepted Answer

Yes. The AI drafts and posts responses to positive reviews immediately. For negative reviews, it flags them to you for approval before responding, ensuring the reply is appropriate.

AI Reputation Manager

Every Job a Review Opportunity.

From Completed Job to Five Stars.

Job is completed

Reviews come in

Referrals follow

Industries Where Reputation Drives Decisions

Simple. Predictable.

AI Reputation Manager

What People Ask Before They Buy

Everything People Ask

How It Compares

Review Automation vs Manual Requests

AI Reputation vs Traditional Marketing

Often Hired Together

AI Follow-Up & Referral Manager

AI Front Desk

AI Billing & Payment Assistant

Make Your Last Job Work Harder.