Question 1

What is an AI receptionist?

Accepted Answer

An AI receptionist is a virtual front desk that answers calls, texts, and website inquiries on your behalf around the clock. Unlike a human receptionist, it never sleeps, never takes breaks, and handles every enquiry the moment it arrives — qualifying the lead and booking the appointment automatically.

Question 2

How does AI phone answering work?

Accepted Answer

When a customer calls, the AI picks up instantly, greets them using your business name, and guides them through a conversation. It asks qualification questions, collects job details, and books appointments — all without human involvement. Every interaction is logged.

Question 3

Does it send a text back when a call is missed?

Accepted Answer

Yes. If a call goes unanswered, the AI sends an automatic text-back within seconds — capturing the lead before they call a competitor. The missed call text back feature is included and works 24/7.

Question 4

Is this suitable for a small business?

Accepted Answer

The AI Front Desk is designed specifically for small and medium businesses that can't justify a full-time receptionist. Setup takes 48 hours, costs $499 once, and runs for $249 per month — a fraction of a human hire.

Question 5

How does appointment booking automation work?

Accepted Answer

The AI connects to your calendar and books real appointments in real time. When a customer confirms a time slot, the booking appears in your system immediately with all collected details. No back-and-forth, no phone tag.

Question 6

What is an AI Front Desk?

Accepted Answer

An AI Front Desk is a virtual receptionist that answers calls, texts, and website inquiries on your behalf around the clock. It qualifies leads, books appointments, and collects job information — all without human involvement.

Question 7

How does an AI receptionist work?

Accepted Answer

An AI receptionist uses natural language processing to understand incoming messages and respond conversationally. It's trained on your specific business — services, pricing, and procedures — so it handles customer interactions the same way a human receptionist would.

Question 8

Can AI answer phone calls?

Accepted Answer

Yes. The AI answers incoming calls using a natural voice model trained on your business. It handles the full conversation — greeting, collecting information, answering questions, and booking appointments.

Question 9

Can AI book appointments?

Accepted Answer

Yes. The AI connects to your scheduling system and books real-time appointments. When a customer confirms a slot, the booking appears immediately with all collected details. No callbacks, no manual entry.

Question 10

Can AI qualify leads?

Accepted Answer

Yes. The AI runs through your qualification questions before booking, filtering out enquiries that don't match your criteria. Only qualified leads make it into your calendar.

Question 11

What industries can use an AI Front Desk?

Accepted Answer

Any business that handles inbound calls and appointments — home services, construction, clinics, automotive, beauty, legal, and real estate. If customers call to book or enquire, an AI Front Desk applies.

Question 12

Can AI answer after business hours?

Accepted Answer

Yes. The AI operates 24/7 — evenings, weekends, and holidays. Calls received outside business hours are handled and logged exactly the same as during the day.

Question 13

How much does an AI receptionist cost?

Accepted Answer

Polemica's AI Front Desk costs $499 to set up and $249 per month — a fraction of a full-time receptionist, which typically runs $3,500–$5,000 per month including salary, benefits, and training.

Question 14

Does AI integrate with my CRM?

Accepted Answer

Yes. The AI integrates with your CRM, calendar, and booking system. Customer details, call logs, and appointment records are synced automatically after every interaction.

Question 15

Can AI transfer calls to staff?

Accepted Answer

Yes. When a call requires human involvement — complex enquiries, complaints, or VIP clients — the AI transfers the call or flags it for follow-up.

AI Front Desk

Five Jobs. Done Automatically.

Three Steps. Zero Effort.

Customer reaches out

AI qualifies and collects

Appointment confirmed

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Simple. Predictable.

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