Polemica

AI for Healthcare

Automated Invoicing for Healthcare Practices

Automated invoicing for private healthcare practices (physiotherapy, psychology, chiropractic, massage, naturopathy) generates a patient invoice after each appointment, sends it to the patient's email with a payment link, and sends reminders on unpaid balances. Practices stop chasing payments manually and cash flow tracks current with appointment volume.

Private healthcare billing in Canada — services not covered by provincial health insurance — falls on the patient to pay directly. Physiotherapy, psychology, naturopathy, chiropractic, massage therapy, and other paramedical services are typically billed per appointment or per service block. Every appointment generates a billable event.

Manual invoicing for high-appointment-volume practices: a physiotherapy clinic with 50 patient visits per week issues 50 invoices per week. Creating, sending, and tracking each invoice manually takes hours. Automated invoicing generates each invoice when the appointment is marked complete, sends to the patient's email on file, and tracks payment status. Unpaid invoices trigger a reminder sequence.

Insurance direct billing: many paramedical practices bill extended health insurance directly rather than invoicing the patient. Automated invoicing in this context handles the patient portion (deductible, amounts over coverage limits) after the insurance payment is received. The split between direct billing and patient invoice is configured per patient based on their coverage.

Common questions

Yes. For practices that provide patients with a receipt/superbill to submit to their extended health insurer, automated invoicing generates the superbill in the required format after each appointment and sends it to the patient. The patient submits to their insurer; the practice is paid by the patient directly.

Get Started

See it in action for your business

Tell us what you're working on and we'll show you exactly where automation fits.