Integrations
Polemica and Jobber
Polemica integrates with Jobber to sync job records, trigger client communication sequences based on job status changes, and automate the communication layer that Jobber's field service management doesn't handle — inbound call answering, post-job review requests, lead follow-up sequences, and invoice payment reminders.
Jobber is a field service management platform used primarily by trades businesses — plumbers, electricians, HVAC, landscapers, cleaning companies. It handles scheduling, quoting, job management, and invoicing well. What it doesn't do is answer your calls, follow up on leads autonomously, or send review requests — those actions still require a human to initiate them.
The Polemica-Jobber integration adds the autonomous communication layer to Jobber's operational foundation:
Inbound calls: Polemica answers calls and creates new jobs or estimates in Jobber without the office needing to manually enter the booking.
Job status triggers: When a Jobber job status changes — from quote to confirmed, from in-progress to complete — Polemica triggers the relevant communication sequence: booking confirmation, on-my-way notification, completion confirmation, invoice, review request.
Follow-up sequences: Unsent estimates in Jobber automatically enter a follow-up sequence in Polemica. Leads that haven't converted receive timed follow-up messages without manual action.
Payment reminders: Outstanding Jobber invoices trigger payment reminder sequences in Polemica at configured intervals.
For trades businesses that live in Jobber, the integration means communication automation runs based on what's actually happening in their job management system — no separate data entry required, no disconnect between what Jobber shows and what clients receive.
Common questions
No. Polemica reads from and writes to Jobber — it doesn't create separate duplicate entries. When a client calls and Polemica books the appointment, a single job record is created in Jobber. When Jobber job status updates, Polemica reads that status and triggers communication. The two systems share a single source of truth rather than maintaining separate records.
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