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HVAC — Lead Follow-Up

The HVAC Lead That Fills Out a Form
Books with Whoever Replies First.

HVAC leads — especially seasonal ones — are time-sensitive. A homeowner filing a service request on a hot day is talking to three companies at once. Polemica responds in 60 seconds, qualifies the job, and gets the booking before your team has even seen the notification.

78%

Of HVAC jobs go to the first company to respond

Speed matters more than price in most residential HVAC jobs.

5 min

How long an HVAC lead stays "hot" before cooling off

Most HVAC companies respond in 4–8 hours. That's too late.

60 sec

Polemica's average response time to a new HVAC lead

Every lead, every source, including evenings and weekends.

The Sequence

From Lead to Booked Job.

01

Trigger

New lead from any source (Google, website, Facebook)

Action

AI responds via SMS within 60 seconds, day or night

02

Trigger

Lead replies

Action

AI asks qualifying questions: system type, issue, home size, urgency

03

Trigger

Job qualified

Action

Available appointment slots offered based on your calendar

04

Trigger

No response after 2 hours

Action

Second follow-up sent with a different angle

05

Trigger

No response after 3 days

Action

Final follow-up with a direct booking link and seasonal offer

Works for every HVAC lead source

Google Ads leads
Website contact form
Facebook lead ads
Google Local Services
HomeStars / HomeAdvisor
Referral via SMS
Phone call (missed)
Walk-in request

Stop Losing HVAC Leads to Slower Competitors.

Book a demo. We'll show you how Polemica responds to an HVAC lead before your team sees the notification.