Automations/Review Request
Review Request
Automation.
Most businesses get one review for every twenty happy customers — because no one asks at the right time. Polemica asks automatically, every time, within hours of a completed job.
How it works
Job marked complete
Triggered by your field service software, calendar, or manual update.
Wait 2–4 hours
Enough time for the customer to reflect. Not so long they forget.
Review request sent via SMS
"Hi [Name], thanks for choosing us today — would you mind leaving a quick Google review? It takes 30 seconds: [link]"
5-star response → Google
Customer is redirected straight to your Google review page.
Low rating → private form
You receive the feedback directly. No damage to your public rating.
3×
More reviews per month vs manual requesting
72%
Of customers will leave a review when asked immediately after service
0
Hours spent by your team chasing reviews
Also considering Podium?
Podium collects reviews but requires your team to manage the conversation. Polemica automates the request, the follow-up, and the response.